FAQs

1. What types of clothing do you offer?
ORBEXA offers a curated selection of stylish, high-quality clothing designed for modern, everyday wear. Our collection includes essentials, statement pieces, and seasonal trends for a variety of styles.

2. How can I place an order?
You can place an order directly through our website by adding items to your cart and proceeding to checkout. Follow the on-screen instructions to complete your purchase securely.

3. What payment methods do you accept?
We accept all major credit and debit cards, as well as other secure payment options available at checkout.

4. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Standard delivery usually takes between 3 to 7 business days. You will receive a tracking number once your order has been dispatched.

5. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout based on your location.

6. Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

7. What is your return policy?
We accept returns within 14 days of delivery, provided the items are unworn, unwashed, and in their original condition. Please review our full return policy for details on how to initiate a return.

8. How do I contact customer support?
For any questions or assistance, please contact us via email at info@orbexa.com. Our support team will respond as soon as possible during business hours.

9. Do you offer exchanges?
At this time, we do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.

10. How do I know what size to order?
Please refer to our size guide available on each product page. If you are unsure, feel free to contact us at info@orbexa.com for further assistance.